Privacy Policy

At Sectional Poles (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in compliance with South African data protection laws, including the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect personal information directly from you or through our website to provide our services effectively. The types of information we may collect include:

  • Personal Information: Name, contact details (email address, phone number), and physical address.
  • Website Usage Information: IP address, browser type, cookies, and other analytics data.

How We Use Your Information

We use your personal information for the following purposes:

  • To process inquiries and provide quotations.
  • To deliver products and services, including the installation of light, signal, and telecom towers.
  • To communicate with you about our services, updates, and promotional offers.
  • To improve our website and user experience.
  • To comply with legal obligations and protect our business interests.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party contractors who assist us in delivering our services.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Partners: In cases where collaboration is required for project execution.

We ensure that all third parties comply with South African privacy laws and handle your information securely.

Your Rights

As per POPIA, you have the following rights regarding your personal information:

  • The right to access and request copies of your personal data.
  • The right to update or correct your personal information.
  • The right to withdraw consent for marketing communications.
  • The right to lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated.

Data Protection and Security

We prioritize the security of your personal information by implementing:

  • Secure servers and encryption for data storage and transmission.
  • Regular monitoring and updates to our systems to prevent unauthorized access.
  • Internal policies to ensure staff handle personal information responsibly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies may collect anonymous data, including:

  • Website navigation and preferences.
  • Visitor statistics and analytics.

You can disable cookies in your browser settings, but this may affect your website experience.

Retention of Information

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer required, your data will be securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.